Frequently Asked Questions
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After purchase, you will receive a purchase confirmation email sent via Payhip.
If your purchase included a free book, you can access it by tapping the Download Now button in the purchase confirmation email.
if you purchased a paid or discounted book, you will receive an email from BookFunnel with download links to your purchase.
It may take up to 10 minutes before BookFunnel sends the email. If 10 minutes have passed and you didn't get the email, check your spam/junk folder first. You can also contact them at help@bookfunnel.com and provide them with the email address associated with your purchase.
ℹ️ BookFunnel download links expire after 13 days.
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1. If it's an e-book, send it to your e-reader via BookFunnel
2. Read/listen to it using BookFunnel's app on Google Play or Apple: https://getbookfunnel.com
3. Read/listen to it directly in the browser on BookFunnel Cloud: https://my.bookfunnel.com
If you need help, contact BookFunnel: help@bookfunnel.com
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E-books are delivered in EPUB format only.
Audiobooks are available for streaming via BookFunnel.
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E-books and audiobooks are digital products. As such, they are not eligible for a return or refund in most cases.
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Unfortunately, no. Payhip only allows one applied coupon code per checkout.
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Credit card transaction statements will only appear as PAYHIP*TOGBOOKS